British Airways Career
It’s an exciting time to be at British Airways. We’re growing our global route network, investing in our fleet and transforming the experience we offer customers. We’re people who care – about safety and style, comfort and calm, warm scones and Wi-Fi. Wherever you join us, you’ll feel proud to play a part in our future as we go further to be the airline of choice.
We are a 24-hour business, operating 365 days of the year, all around the world. It’s a dynamic, fast-paced environment that will bring out the best in you – if you’re ready to embrace responsibility and step up to any challenge. Whatever your role, your warmth, positivity, commitment and adaptability can truly come to the fore, making you a trusted ambassador of the British Airways brand.
Our lovely, talented people make us what we are, delivering the unique British Airways service to keep us in the hearts of customers around the world. We’ll continue to invest in their skills and potential, but also in our fleet and customer experience – to the tune of £6.5 billion over the next five years.
And there are many other ideas, big and small, in the pipeline that will make customer journeys smoother and more memorable. Our people are already stepping up together to make the most of this investment and make us the airline of choice. Just imagine being part of it.
We’re proud to have been named the Best Airline Staff in Europe at the Skytrax 2019 World Airline Awards, especially as it’s based on the votes of customers. Our Cabin Crew and airport colleagues were praised for their friendliness, efficiency and consistently excellent service.
But that’s not it. We’ve now been named Airline of the Year at the prestigious CAPA (Centre for Aviation) Global Aviation Awards for Excellence. Praise indeed since CAPA is one of the most trusted sources of market intelligence for our industry.
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