British Airways Career
Our lovely, talented people make us what we are, delivering the unique British Airways service to keep us in the hearts of customers around the world. We’ll continue to invest in their skills and potential, but also in our fleet and customer experience – to the tune of £6.5 billion over the next five years.
We’ll be adding even more new routes to connect even more destinations within our global network. We’re taking delivery of 73 new aircraft, refurbishing our long-haul fleet with new cabins, redesigning our lounges and introducing new dining, bedding and amenity kits. Every aircraft will have the best-quality Wi-Fi on board and every seat will have access to power. We’ll also be trialling fully autonomous robots to carry out simple aircraft tasks, allowing our brilliant humans to deal with more complex customer enquiries. It’s the latest in our string of innovations in smarter technology and automation.
And there are many other ideas, big and small, in the pipeline that will make customer journeys smoother and more memorable. Our people are already stepping up together to make the most of this investment and make us the airline of choice. Just imagine being part of it,
Customers love us when we’re true to who we are. They come to us for a unique British Airways service, instilled with the style and charm our nation’s known for in every corner of the globe (if you believe a globe can have corners). You’ll feel at home here if you embrace timeless British values and modern Britain’s strengths: knowhow, creativity, energy, diversity and open-mindedness – and a sense of respect, responsibility, fair play and knowing whose turn it is to make the tea.
Doing things the British Airways way takes a certain state of mind. It’s not about where you’re from. It’s about how you’re made. We’re privileged to serve customers from countless nationalities, backgrounds and cultures. We’re proud to employ a team who reflect that diversity in all its forms. Find out more about our inclusive, welcoming business and how we’re building a team that reflects everything we love about Britain today.
Every role at British Airways comes with the scope to learn and grow. Of course, your specific training and development opportunities will depend very much on your role (we don’t teach everyone how to fly a plane just yet, sadly). We can guarantee you a personal development programme that offers every opportunity to gain experience and learn new skills.
The learning here is constant, because our business and industry change so fast. We’re continually innovating and evolving our training. It’s important for everyone to get ahead of the curve, in terms of knowledge, skills and expertise.
In many teams, there is a structured career path to follow if you demonstrate the ability and ambition. In others, there is flexibility in the way your career could progress. Depending on your skills and goals, there’s potential for lateral moves too. If you have your eye on leadership, our high-performance culture will help you fulfil your full potential.
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