Customer Services Agent
Air New Zealand is continually capturing world attention for its great culture, outstanding customer service and innovations that are truly cutting edge. You'll very quickly discover that we are all about our customers and our people.
We currently have a Fixed Term (6 month) vacancy at Dunedin Airport for a Customer Service Agent. You will be part of a busy and pressured environment - one which demands a love of people, travel, and a high level of resilience. Every customer has a different story, a different personality and a different culture so you will always be learning something new.
Our busy team provides positive and friendly service to ensure customers have an efficient and enjoyable travel experience. There will be times of high pressure and tight deadlines so you will need to be resilient and adapt to change quickly. Your responsibilities will vary - from checking in customers, assisting passengers with special requirements, dispatching flights, helping with disrupts and assisting with flight arrivals and departures.
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